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Privacy Notice

At Databroker Ltd (company number 6903431) we take the security and privacy of data very seriously. Please find an overview of our security measures which are continuously maintained and adhered to along with our privacy policy below. Our registered address is 19-23 Stamford New Road, Altrincham, WA14 1BN
Unless otherwise agreed with you, we only collect basic personal data about you which does not include any special categories of personal information. This information does however include the likes of your name, work address, email address and job title.
Website

What specific information is obtained?

Our website does not collect specific, detailed information about you as a visitor to our site.

Where information is gathered, we will inform you of this along with the explanation of why it is required. This information will be for purposes such as responding to an enquiry made and we will ask for this information in order for us to get in touch and provide the relevant information which has been requested from you.

Are any payment details stored?

Payment card details are not stored by Databroker Ltd and are used solely for individual transactions to which they have been provided for. Additionally, customer details are not shared with any 3rd parties. The website does not capture any payment information.

What information is retained?

Cookies and tracking software are used on a temporary basis and expire when the site has been left. These are used for purposes such as website improvement. Google Analytics is also used for the same reason of website improvement and understanding how you use it. This information is not shared with anyone.

By using the website, you are consenting to the use of cookies to retain session information for the purposes listed above. This information is held in your web browser and is removed at the end of your session. Upon visiting the website, there is a link to view the Cookie Policy here and stop browsing the website.

The information we collect and hold via Tracking software is the following: –
• Browser used (Bing, Chrome, Internet Explorer etc.)
• Location (based on IP address)
• Gender
• Age group
• Site searches
• Device(s) used
• Frequency on Site
• Session duration (time spent on the site)
• Page(s) visited
• Page session duration (time spent on specific page)
• Web Surfing Behaviours

Customers

We hold information about customers as it is necessary for us to conduct our business activities.

What personal information is held?

The personal information we collect and hold is the following: –
• Full Name
• Company Name
• Company Address
• Company Website Address
• Email Address
• Phone Number
• Initial Requirement

This information may be linked together with what has already been gathered (as stated in the “what information is retained?” section) via Tracking Software.

How is this information gathered?

We gather this information through lead generation forms on our website and tracking software as mentioned in the “what information is retained?” section, as well as over the phone when relevant.

Are any payment details stored?

Payment card details are not stored by Databroker and are used solely for individual transactions to which they have been provided for. Additionally, customer details are not shared with any 3rd parties.

How long will the data be kept for?

For a reasonable period of time after you have stopped being an active customer, we may continue to contact you with information relating to our products and services. We deem a reasonable period of time to be three years after an order has been completed, or a relevant license period has expired. After this time, the data we hold will either be deleted or retained providing you have asked us to do so.

Who will the data be passed to?

This information will not be passed on to anyone other than authorised employees of Databroker in the United Kingdom and relevant processors for example a company sending promotional material on behalf of Databroker and also Feefo – a system used to request customer reviews and testimonials. Please be aware that your information may be securely stored on a cloud based system whose servers are located within the EU.

What is the reason for holding/using the information held?

While you are a customer of Databroker, the basis for processing your data is ‘contract’. When you are no longer an active customer of Databroker the basis is ‘legitimate interest’ as we would like you to once again order products/services from us.

We may use your details for the purpose of creating a profile to gauge decision making. For example, using information held, we may create profiles based on the following:-
• Email Address
• Telephone Number
• Geographic Location
• Job Title/Job Role

We need to know basic personal data in order to provide you with the data brokering services you have engaged us to provide and to assert our right to be recompensed in return for these services as per the agreement we have with you. If you do not provide this information then we will be unable to provide the services you have requested. We will not collect personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.

Data Subject Rights (Subject Access Request, Erasure, Rectification) ( How can I see/change or delete data )
• You have the right to ask for information we hold for you (Subject Access Request) which will be provided free of charge and if requested, can be presented in a spreadsheet based format
• The data we hold will be corrected when we are notified of errors
• Information we hold for you will no longer be processed if requested to do so
• Information we hold for you will be deleted if requested to do so. It is possible we may contact you at a later date as we will hold no record of you

Suppliers

We hold information about Suppliers as it is necessary for us to conduct our business activities. So that we can contact you to purchase supplies.

What personal information is held?

The personal information we collect and hold is the following: –
• Full Name
• Company Name
• Company Address
• Company Website Address
• Email Address
• Phone Number

How long will the data be kept for?

For a reasonable period of time after you have stopped being an active supplier, we may continue to contact you. We deem a reasonable period of time to be three years after the last order. After this time, the data we hold will either be deleted or retained providing you have asked us to do so.

Who will the data be passed to?

This information will not be passed on to anyone other than authorised employees of Databroker in the United Kingdom and relevant processors for example a company sending promotional material on behalf of Databroker.

What is the reason for holding/using the information held?

While you are a supplier of Databroker, the basis for processing your data is ‘contract’.

Data Subject Rights (Subject Access Request, Erasure, Rectification) ( How can I see/change or delete data )
• You have the right to ask for information we hold for you (Subject Access Request) which will be provided free of charge and if requested, can be presented in a spreadsheet based format
• The data we hold will be corrected when we are notified of errors
• Information we hold for you will no longer be processed if requested to do so
• Information we hold for you will be deleted if requested to do so. It is possible we may contact you at a later date as we will hold no record of you
• The website is currently being updated to include a dedicated Change of Details form. Until that point, please email compliance@data-broker.co.uk with any change requests.

Our Details

If you need to contact us then please find the relevant details on our contact page here.

If you would like to raise any issue regarding this policy to the ICO, please visit www.ico.org.uk

Job applicants, current and former employees

When individuals apply to work with us, we will only use the information they supply to us to process their application. Personal information about unsuccessful candidates will be held for up to 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. Once a person has taken up employment with us, we will compile a file relating to their employment. This information will only be used for purposes directly relevant to that person’s employment. Once their employment has ended, we will retain the file in accordance with our retention policy following which it will then be destroyed.
Queries

This privacy notice is a non-exhaustive summary of how we collect and use personal information, including the personal information obtained via this website. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below. The contents of this notice will be reviewed periodically, and any changes will be posted on this page, therefore you are advised to refer back to it from time to time.

Databroker Limited is registered on the data protection register. Our registration number is: ZA095934.

Our clients